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Before reaching out to EIN we recommend looking at the Support Articles below which help walk you through most common questions or issues. If you’re still having trouble finding the information you need then reach out to us by text message, Facebook Direct Message, or email.

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Support Articles

From our Team of Experts

What’s New with Alexa (Including That Creepy Laugh)

You’ve likely seen Alexa in the news quite a bit lately, with people reporting that Alexa is just plain creeping them out. Amazon’s smart assistant has been laughing at people randomly, which is of course

Preparing for Your Installation

Take a look at the following info before your installation date to help make your appointment as easy as possible. An authorized person at least 18 years of age must be present during the installation. Installations

Google Home and Chromecast Devices Caused Wi-Fi Issues

If you use Google Home or Chromecast, you may have been experiencing issues with your wi-fi because of it. People were initially reporting problems several days ago when owners of the Google Home Max and

Android Oreo Update Paused

Android’s newest update, Android 8.0 (a.k.a. Oreo), has stopped after unexpected issues occurred with some users. The highly anticipated update began rolling out to Samsung S8 devices last week, says The Verge, but it’s now