Uber Announces New Safety Features

Uber Announces New Safety Features

Uber riders will hopefully be able to feel a little bit safer with Uber’s newly announced additional safety features.

A post in Uber’s Newsroom outlines Uber’s plans for making their ridesharing service safer for everyone. One new feature they describe is a centralized safety area in the app. Riders will be able to access these safety features on the home screen during a ride, so they won’t have to hunt around for safety tips and assistance.

Riders were already able to use their Share My Trip feature, which lets them message contacts to tell them they’re using Uber and to link them to a map of their ride. But according to Uber’s post, they will also be letting riders add “Trusted Contacts” they can choose from when sharing their status. They’ll be able to add as many as five people to notify about rides. This simply makes things quicker and easier. Also, users will be able to change their settings to a kind of night mode that specifically alerts people about ride statuses when someone is using Uber at night.

Uber also announced they would be adding a new Safety Center. This area of the app will give information about how to stay safe. Uber worked with law enforcement and other organizations to put together this information.

A huge part of the new features involves making 911 calls. Uber will soon be adding a button users can press to be connected with 911, making the process a little quicker during an emergency. And when using this feature, you’ll see exactly where you are. They’re also testing a feature that will automatically send location information to 911, as well as working to make 911 communication quicker and more efficient.

They also mention they’ll soon be making driver screening a little more intense. Uber already had screenings in place, but now they plan to rescreen drivers every year and work to find out sooner about new criminal issues with drivers. On top of all of this, they’re working on their Safety Advisory Board.

In the past, there have been stories of dangerous situations that occurred during Uber rides. Since strangers are riding in vehicles with each other, there’s bound to be some risk involved for both drivers and riders. Uber’s previous safety features were helpful, but their newest features will hopefully make the process smoother when protecting yourself during a ride. And with more driver screenings, perhaps some dangerous situations can be avoided altogether.

For more about Uber’s safety plans, take a look at their news article.